FreshFare Local Grocery App

Mobile Order Volume

Looking to compete with national chains and offer convenience to their loyal customers, FreshFare Mart needed a modern mobile ordering solution. They partnered with Appinovent to design and develop a user-friendly mobile app. Our team worked closely with FreshFare to create a seamless digital experience, resulting in significant growth in mobile orders.

About FreshFare Local Grocery App

FreshFare Mart is a beloved regional chain of 15 grocery stores founded in 1995, known for its commitment to local produce and community focus. While strong in their physical presence, they recognized the growing need for digital convenience to retain customers and attract new ones in an increasingly competitive market dominated by large players with established online platforms.


The challenge

FreshFare Mart understood that modern consumers value convenience. Without a mobile ordering option, they were losing potential sales and risking customer loyalty drift towards competitors offering online services. They needed a reliable partner who could not only build an app but understand the nuances of the grocery business and user expectations. FreshFare Mart chose Appinovent based on our proven track record in delivering robust mobile commerce solutions and our collaborative approach. They needed an intuitive app for browsing products, easy ordering, and flexible delivery/pickup scheduling.


 

Services Used:
STRENGTH IN NUMBERS

Business impact

Since partnering with Appinovent, FreshFare Mart has seen a dramatic shift in how customers engage with their brand. The new mobile app provided a vital new revenue stream and enhanced customer convenience. By relying on our expertise, FreshFare Mart was able to successfully launch their digital offering and achieve exceptional results. The outcomes of our partnership include:

300% 

Mobile Order Volume increased

4.8

Average App Store Rating achieved

60%

 Increase in Customer Retention Rate observed

Esteemed mobile app development solutions

As part of our partnership, FreshFare Mart benefited from a dedicated Appinovent project manager and development team. We focused on user research to ensure the app was intuitive for their diverse customer base, implementing features like personalized recommendations and easy re-ordering. FreshFare Mart expressed their satisfaction with our collaboration, saying:

Appinovent became an essential part of our digital growth. They delivered an app that exceeded our expectations and our customers love using it. Their team’s technical skill and understanding of our business goals were key to making this project a success. We couldn’t have done it without them.”

For FreshFare Mart, we put together a robust mobile strategy that includes:

+300

Mobile Order
Volume 

4.8

Average App
Rating

40 %

Customer
Retention

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